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Question
Answer
Are there any instructions for Von Duprin device maintenance?
Resolution:
Please see the Maintenance Kit Manual for information on device lubrication as well as complete breakdowns and parts lists for Von Duprin exit devices.Exit devices and latc...:
What is the part number for the Von Duprin maintenance kit?
Resolution:
Von Duprin has a maintenance kit part number 050046-00 and maintenance instruction, part number 941079-00 for 98/99 series devices. There are some common parts between 98/99 series and 22...:
How should I clean a biometric hand reader?
Resolution:
The only routine maintenance required on a biometric hand reader is cleaning. The platen surface upon which the hand is placed, the side mirrors, and the overhead window should be cleaned with rea...:
How do I manually program the AD300 RS-485 Address?
Resolution:
Manually Setting the RS-485 Address This method is only available before the first network communication between an Access Control Panel (ACP) and the lock. Do a Level 1 and Level 2 Factory De...:
How do I fix a Benchmark 9100 that the belt keeps sliding down on motor gearbox?
Resolution:
The Benchmark and Falcon operator gearbox assemblies are not repairable. The gearbox belt and/or pulley cannot be replaced in the field, the gearbox would need to be replaced as a complete assembly...:
Can the fluid in an LCN door closer be filled out in the field?
Resolution:
The fluid in an LCN closer must not be refilled in the field. See attached Warranty and Repair Communication :