chexit light flashes red, no egress

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Most common issue listed below: Chexit devices shipped after 8-24-2015 with motor driven. The Green wire is not shoeted to the Red wire if no Access Control system is used.If Access Control is us...
 Chexit devices shipped prior to 8-24-2015 with solenoid driven. The GREEN wire is not shorted to the WHITE if no Access Control system is used.If Access Control system is used,...
Chexit devices shipped prior to 8-24-2015 with solenoid driven could cause the Von Duprin CX solenoid to pull and drop and sound the alarm with solid LED or no LED light after the rear...
Inadequate power or wrong gauge wire is used the inrush current demand by CX will overload and shutdown the power supply.  You must use the Von Duprin PS873 or newer PS914 supply.   Related soluti...
The following could cause the Von Duprin CX solenoid ( devices shipped prior to 8-24-2015) to pull and drop and sound the alarm with solid LED light. Wrong power supply, requires Von Duprin ...
The following could cause the Chexit solenoid ( devices shipped prior to 8-24-2015) pulls in then drop out with no alarm. Mechanical adjustment such as vertical rods. Disconnect t...
A red and green flashing LED's on a QEL indicates the device has been tampered with while power was applied, the push pad was pulled out at least three time. Wait 15 seconds and latchbolt will retr...
The push bar being pulled out three times while power is applied causes the lights to flash and the device to stop retracting.
Check to make sure there is no bind of the latch.
For Motor driven Chexit devices shipped from the factory after 8-24-2015, the Chexit Secure Relay Contacts( white and violet wires) change state to signal the device is not secure. Check the f...
For Solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the following could cause the device not to provide delay egress:Measure the voltage between green and orange wires o...
No. Fire rated double egress frames must be a stand alone 3 sided frame assembly. If transom lights and/or sidelights are required, they must be built and installed as separate Fire Window assemb...
There is no conversion kit for Von Duprin Chexit device.  If delayed egress Chexit device is required, the entire device must be replaced.