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biometric error codes
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Question
Answer
What does error 64 mean on a HandKey II or Handpunch?
Resolution:
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board. The first step is to replace the lit...:
How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
Resolution:
This HandNet for Windows message appears only when a HandKey 2 connects to it for the first time. During the uploading of users from the HandKey 2 to HandNet, the software verifies the user d...:
On a HandPunch when the "Time and Attendance" mode is activated, how do you perform a "Department Code" Function?
Resolution:
On a biometric F-Series hand reader, if the "Time & Attendance" mode is activated:press your ID then #, choose from 1-IN 2-OUT 3-BACK (press either 1 or 2 or 3); the reader wi...:
What causes an E02 Error Code on a 4600 operator?
Resolution:
An error code E02 indicate a short on the 12/24 VDC power supply. On current I/O Boards with the 1-24 terminal strip: Verify any wiring on the power outpu...:
What is an error code E04 on an LCN 4600?
Resolution:
An error - E 04 - is an indication of a constant activation input from either the "Hold Open" switch or a "Wall Activation" switch when the 4600 power is turned on. This condition also occurs when ...:
Hand Reader just stops communicating via Ethernet?
Resolution:
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process. They are detail orie...:
What does "Sorry, Can't Add" mean on a hand reader?
Resolution:
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader. There are 2 reasons this message appears:1. The ID being enrolled already exists in the hand reader...: