ad clear memory

RELATED FAQS

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Many problems with AD-series locks can be resolved by performing a Factory Default Reset (FDR).  This process will clear the memory and any stored configurations, re-enabling default...
To perform an FDR on an AD-series lock: 1.     Remove the inside top cover of the lock.  This will expose the main board and activate the tamper switch.   2. &...
Note: An FDR cannot be performed if an HHD is plugged into the lock. 
1) Make sure the lock batteries are more than 4.0 volts. The USB connection will not detect or communicate with a voltage lower than 4 volts. Many times a firmware update will draw d...
2) Make sure the SUS/HHD is set to communicate using USB connection mode in SUS.  You should see the familiar USB symbol on the SUS main Screen in the bottom right corner.  If you see a S...
3) When you update with NEW firmware replacing very OLD firmware a S1 RESET is suggested after the update. This initializes all the AD-Series memory locations to the new firmware. S1 is the ...
4) Make sure the HHD-USB cable is securely inserted into the HHD and into the lockset.  
5) Inspect the HHD-USB connector(s), ensure no pins are damaged, recessed or out of alignment. If a damaged cable is found customers should see their dealer for a replacement or they can order a re...
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position.  Ensure the triangle alignment on the front escutcheon and that...
“Cache Mode” is an AD-Series feature which, accumulates and stores valid credentials that have recently been granted access by the Access Panel or head-in system. This recently granted access histo...
The number of bits selected for "Card Bit Format" on an AD400 or AD300 must be equal too or larger than the bits on the cards in use. Setting this number correctly enables the cache mode collectio...
The AD300 and AD400 devices do not store audits during cache mode.  Audit "Date and Time" information and the saving of audit information is an Access Control Panel function, and during cache mode ...
An AD400 granting credentials access in “cache mode” will blink the Schlage with the normal green LED, followed by a brief red Schlage LED flash, indicating no RF communication and access was grant...
The HandKey II Command Mode Structure is used to access all menus in the HandKey. You hit clear and enter for the reader to ask ENTER PASSWORD if its a new reader. You hit clear and enter followed ...
Creating a Master Construction Credential - From first power up or after clearing memory: Remove the CT5000 lid. Press and hold the Schlage button. Present a credential to the reader within ...