FAQs

Question
Answer
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
4754, 4854 and the 9854 are electrified mullions and handed as noted below: 4754 is not handed: Prepared for two 4263 monitor strikes. Use with all Von Duprin rim panic devices 4854 is han...
When dealing with glass lights in doors, there are three (3) critical dimensions which must be coordinated: Exposed Glass Size (EGS) - the horizontal and/or vertical dimensional size of the vision...
Allegion order forms are only available to Authorized Distributor Partners.  Authorized Allegion Distributor Partners can view order forms and ordering information by logging onto the “My All...
Please refer to the Allegion Contact Us web page for all inquiries in North and South America.Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  You can also r...
All read ranges are affected by the environment the reader and card are subjected too.  The following data was obtained in a relatively "noisy" RF area with the reader mounted on a metal ...
All read ranges are affected by the environment the reader and card are subjected too.  The following data was obtained in a relatively "noisy" RF area with the reader mounted on a metal ...
Warranty Statement3 Year Limited Mechanical Warranty and 1-Year Limited Electromechanical Warranty - Additional warranties listed below The provisions of these limited warranties do not apply to P...
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...
Falcon has a 10 year warranty for its portfolio of locks.  The new warranty is in affect for all locks purchased since November 1st, 2008Electronics/electrified functions will h...