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What is the warranty on Pro-Lok products sold by Schlage?

Please contact Pro-Lok for service and warranty related questions.  They will need the serial number of the machine and the type of keyway being cut. 
 

655 North Hariton Street
Orange, California 92868 
Phone: 714.633.0681
Fax: 714.633.0471

https://www.pro-lok.com/



PRO-LOK warranties both new machines and repaired machined for a period of 90 days and will repair or replace (at PRO-LOK’s discretion) any part of the key machine which proves defective in the original materials or workmanship.  Of course there are a few conditions, such as the machine cannot have been previously altered, repaired or serviced by anyone other than PRO-LOK.  There are also recommended adjustments for both spacing and depth that can be completed in the field.  They can be found here, and begin on page 28 of the PDF. 


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