How do I contact Customer Service and Technical Product Support Representatives?

BY PHONE

Call 877-671-7011 To Speak With Sales Support/Customer Service & Technical Product Support.

Sales Support/Customer Service - PRESS 1

  • Product Lead Times
  • Product Availability
  • Order Status
  • Product Pricing
  • How To Create, Change, or Cancel an Order
  • Find a Sales Representative or Distributor

 Then Select Your Specific Product Category:

  1. Mechanical Locks & Keying Systems by Schlage, Falcon, and Dexter
  2. Electronic Locking Products, Readers, Credentials, Biometrics, System Components by Schlage, XceedID, Locknetics
  3. Exit Devices and Electric Strikes by Von Duprin, Falcon and Dexter
  4. Closers and Automatic Operators by LCN, Falcon, and Dexter
  5. Doors and Frames by Steelcraft
  6. ProExpress and Fast Track
  7. Accessories, Decorative Hardware, and Sealing Systems by Ives, Glynn-Johnson, Zero, Advantage

Technical Product Support - PRESS 2

Then Select Your Specific Product Category:

  1. Mechanical Locks & Keying Systems-Schlage, Falcon, and Dexter
  2. Electronic Locking Products (AD, CO, NDE, LE, Control, CTE), and Multi-Family-Schlage
  3. Exit Devices and Electric Strikes-Von Duprin, Falcon and Dexter
  4. Closers and Automatic Operators-LCN, Falcon, and Dexter
  5. Doors and Frames-Steelcraft
  6. Readers, Credentials, Biometrics, System Components (such as magnetic locks or keyswitches) -Schlage, XceedID, Locknetics
  7. Accessories, Decorative Hardware, and Sealing Systems-Ives, Glynn-Johnson, Zero, Advantage


You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code you are calling from.

 

BY EMAIL:

Sales Support  (All Product Lines and Regions) -



Technical Product Support:

Mechanical Locks & Keying Systems-Schlage, Falcon, and Dexter - Mechanical_Locks_TechProdSupport@allegion.com

Electronic Locking Products (AD, CO, NDE, LE, Control, CTE), and Multi-Family-Schlage - Electronic_Lock_TechProdSupport@allegion.com

Exit Devices and Electric Strikes-Von Duprin, Falcon and Dexter - Exits_TechProdSupport@allegion.com

Closers and Automatic Operators-LCN, Falcon, and Dexter - Closers_TechProdSupport@allegion.com

Doors and Frames-Steelcraft - Doors_Frames_TechProdSupport@allegion.com

Readers, Credentials, Biometrics, System Components-Schlage, XceedID, Locknetics - Readers_Credentials_Biometrics_TechProdSupport@allegion.com

Accessories, Decorative Hardware, and Sealing Systems-Ives, Glynn-Johnson, Zero, Advantage - Accessories_TechProdSupport@allegion.com


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